Terms and Conditions - Houston Roadside Assistance
Welcome to Houston Roadside Assistance. By using our services or making purchases through our website or sales channels, you accept the following terms and conditions.
We recommend that you read this document carefully before continuing.
1. General
• Ownership of Site and Services: Houston Roadside Assistance is the owner and operator of this website and associated services, including the sale of automotive batteries, roadside assistance, and other related products and services.
• Modifications: We reserve the right to modify these terms and conditions at any time, and such changes will be effective upon posting on our website.
2. Use of the Services
• Eligibility: By using our services, you confirm that you are at least 18 years of age and have the legal capacity to agree to these terms.
• Prohibitions: It is not permitted to use our services for illicit, fraudulent or unauthorized purposes.
3. Battery Sales
• Product Availability: All products are subject to availability. We reserve the right to limit the quantity of any product or service we offer.
• Prices: Prices for our batteries and other products are subject to change without notice. We strive to ensure that prices are accurate, but we are not responsible for typographical or pricing errors.
• Taxes: Prices indicated do not include applicable taxes, unless otherwise specified.
4. Order and Payment Process
• Order: By placing an order with Houston Roadside Assistance, you are making an offer to purchase the product or service under these terms and conditions. All orders are subject to our acceptance.
• Payment: We accept various payment methods, and full payment is due at the time of purchase. If payment is refused or cannot be processed, we reserve the right to cancel your order.
• Order Confirmation: After placing your order, you will receive an email confirmation. If you do not receive this confirmation, please contact us.
5. Delivery of Products and Services
• Delivery Time: We strive to deliver batteries and other products within the deadlines indicated at the time of purchase. However, we are not responsible for delays beyond our control.
• Shipping Costs: Shipping costs will be calculated based on the destination and will be included in your final invoice.
• Product Reception: Upon receiving your battery, we recommend that you inspect the product to ensure there is no damage. Any problems must be reported to Houston Roadside Assistance within 24 hours.
6. Cancellations, Returns and Refunds
• Cancellations: Cancellations of battery orders after shipping will be subject to a $95.99 penalty. Please see our cancellation and return policy for more details.
• Returns: Returns will only be accepted for batteries that are defective or damaged at the time of delivery. The return request must be made within the first 24 hours.
• Refunds: Refunds will be processed within 7-10 business days of return approval, and will be issued to the same payment method used for the purchase.
7. Guarantee and Responsibility
• Product Warranty: Batteries sold by Houston Roadside Assistance are covered by the manufacturer’s warranty, which will be provided to the customer at the time of purchase. To make the warranty effective, it is necessary to follow the manufacturer’s instructions.
• Limitation of Liability: Houston Roadside Assistance will not be liable for any indirect, incidental or consequential damages resulting from the use of our products or services. Our total liability in relation to any product will not exceed the purchase price paid.
8. Roadside Assistance
• Service Coverage: Our roadside assistance services cover specific areas within and around Houston. Please check the availability of our services before requesting assistance.
• Service Limitations: Roadside assistance is subject to the availability of our technicians and may be affected by weather conditions, traffic or other factors beyond our control. instructions.
• Limitation of Liability: Houston Roadside Assistance will not be liable for any indirect, incidental or consequential damages resulting from the use of our products or services. Our total liability in relation to any product will not exceed the purchase price paid.
9. Data Protection and Privacy
• Information Collection: We collect personal information necessary to process your orders and offer you our services. For more details, see our Privacy Policy.
• Use of Information: We do not share your personal information with third parties except as necessary to complete your order or comply with the law.
10. Applicable Law
These terms and conditions shall be governed and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising from these terms will be resolved in the state and federal courts located in Houston, Texas.
Contact For any questions regarding these terms and conditions, please contact us at 713-366-6834 or by email at info@houston-roadsideassistance.com.
Houston Roadside Assistance appreciates your trust and looks forward to serving you with professionalism and efficiency.